Find your answers faster in our popular FAQs topics

  • How do I activate my card?

    Contact us through our contact us form. then our customer care will attend to you

  • How do I change my password?

    Click on the website login page, then select forgot password, put your email to reset your password, and get a new one

  • What are the benefits of a digital money account?

    There's a lot to like about having your own mobile money account.
    1. Accessible
    Almost anyone with a phone can open and use a mobile money account. You can access your money easily when travelling too.
    2. Fast and convenient
    Mobile money accounts are, by definition, mobile. Add money, make fast payments and transfers and manage your finances on the go with a simple mobile app.
    3. Secure
    Your money, identity and data are protected with a range of robust security features.